Tiers of Service
Each tier reflects a HEART value and is tailored to meet your family's unique needs
"Every child deserves a champion—an adult who will never give up on them, who understands the power of connection, and insists they become the best they can possibly be." — Rita Pierson
Financial Need? If you have financial need, still reach out for the Right Fit Call and let's see what we can accomplish for services.
HOPE
Tier 1: Discovery with Action
Comprehensive analysis and actionable plan to support your child's educational success
What's Included
- Understanding Your Child's Story - collect and review academic and behavioral data
- Review educational paperwork (504, IEP, evaluations, medical records)
- HEART-centered conversation to understand your child's educational experience
- Detailed, personalized written report analyzing strengths, needs, and services
- Federal and state special education law guidance throughout the review
- Feedback and review meeting to discuss findings and next steps
- Actionable steps with clear timeline and meeting preparation tools
ADVOCACY
Tier 2: Discovery, Action, & Advocacy
Full-year comprehensive support including all Tier 1 services plus ongoing advocacy
What's Included
- All Tier 1 services included
- Clear, compassionate communication between family and school
- Structured templates to ensure your voice is heard and documented
- School meeting attendance and advocacy for your child's needs
- Follow-up with school to clarify expectations and ensure accountability
- Prior Written Notice (PWN) support for all meetings
- Quarterly check-ins with family and student throughout the school year
- Academic and behavioral progress review
- Ongoing email and consultation support
TOGETHER
Tier 3: Discovery, Action, & Advocacy with Legal Connection
Complete support system including legal coordination for complex situations
What's Included
- All Tier 1 and Tier 2 services included
- Connection with legal counsel and attorney meeting support
- Help debrief legal options and deliver clear plan for next steps
- Strategic coordination between family, school, and legal team
- Align communication and strategy across all parties
- Priority scheduling and ongoing consultation
- Timely access to support throughout the full school year
- Expert guidance ensuring your child's needs are addressed with precision and care
Next Steps to Get Started
- 1.Right Fit Discussion - Initial conversation to see if we're a good match
- 2.Assess and Analyze Needs - Follow up 1-2 business days from Right Fit Discussion
- 3.Proposal and Contract - Follow up 4-5 days from Initial Step
- 4.Gap Analysis - 2-3 business days from contract signing with calendar invite for Feedback and Review Conversation
- 5.Feedback and Review Conversation - Walk through findings together
- 6.Plan of Action with Timeline - Clear next steps for your child's success